TELEPERFORMANCE SE |
Mercado cerrado -
Otros sitios de cotización
|
Después de cerrar 18:52:09 | |||
| 90 EUR | -0,57 % |
|
89,86 | -0,16 % |
Resumen de negocios
- servicios de gestión de la experiencia del cliente (83,7%): información al cliente, asistencia técnica, captación de clientes, servicios de back-office. El grupo también ofrece servicios integrados para la gestión de procesos empresariales y la transformación digital y servicios de consultoría de alto valor añadido. Las ventas netas se distribuyen por regiones geográficas entre Europa/Oriente Medio/África (36,3%), Norteamérica y Asia/Pacífico (36,3%), Latinoamérica (22,5%) y otros (4,9%);
- servicios especializados (16,3%): interpretación en línea, gestión de solicitudes de visado y cobro de deudas.
A finales de 2023, el grupo contaba con más de 490.000 empleados en 99 países y ofrecía sus servicios en más de 300 idiomas en más de 170 mercados.
Las ventas netas por sector de clientes se desglosan en sanidad (56%), servicios gubernamentales (13%), seguros (10%), servicios financieros (7%) y otros (14%).
Número de empleados: 360 980
Ventas por actividad
| EUR en millones | 2022 | Peso | 2023 | Peso | Delta |
|---|---|---|---|---|---|
Core Services & Digital Integrated Business Services
83,7
%
| 6 989 | 85,7 % | 6 982 | 83,7 % | -0,10 % |
Specialized Services
16,3
%
| 1 165 | 14,3 % | 1 363 | 16,3 % | +17,00 % |
Ventas por región
| EUR en millones | 2022 | Peso | 2023 | Peso | Delta |
|---|---|---|---|---|---|
EMEA
30,4
%
| 2 657 | 32,6 % | 2 536 | 30,4 % | -4,55 % |
North America & APAC
30,4
%
| 2 679 | 32,9 % | 2 534 | 30,4 % | -5,41 % |
Latin America
18,8
%
| 1 653 | 20,3 % | 1 569 | 18,8 % | -5,08 % |
North America
16,3
%
| 1 165 | 14,3 % | 1 363 | 16,3 % | +17,00 % |
Global
4,1
%
| - | - | 343 | 4,1 % | - |
Directores
| Directores | Puesto | Edad | Desde |
|---|---|---|---|
Bhupender Singh
CEO | Chief Executive Officer | - | - |
| Chief Executive Officer | 71 | 01/01/78 | |
| Director of Finance/CFO | 64 | 01/02/10 | |
Dev Mudaliar
CTO | Chief Tech/Sci/R&D Officer | - | - |
Agustin Grisanti
COO | Chief Operating Officer | - | - |
Teri O'Brien
CMP | Compliance Officer | - | 01/07/23 |
Quy Nguyen-Ngoc
IRC | Investor Relations Contact | 55 | 27/09/12 |
Éric Dupuy
PRN | Corporate Officer/Principal | - | - |
| Corporate Officer/Principal | - | - | |
Miranda Collard
PRN | Corporate Officer/Principal | - | - |
Administradores
| Administradores | Puesto | Edad | Desde |
|---|---|---|---|
Jean-Claude Guez
BRD | Director/Board Member | 78 | 29/01/10 |
| Director/Board Member | 69 | 07/05/14 | |
| Chief Executive Officer | 71 | 01/01/78 | |
Bhupender Singh
CEO | Chief Executive Officer | - | - |
| Director/Board Member | 76 | 28/02/18 | |
Alain Boulet
BRD | Director/Board Member | 74 | 31/05/11 |
| Director/Board Member | 69 | 07/05/14 | |
| Director/Board Member | 41 | 09/09/20 | |
| Director/Board Member | 40 | 02/11/20 | |
Shelly Gupta
BRD | Director/Board Member | - | 14/04/22 |
Clase de acciones
| Vote | Quantity | Flotante | Autocontrol | Total Float | |
|---|---|---|---|---|---|
| Acción A | 1 | 63 443 054 | 59 403 375 ( 93,63 %) | 2 730 565 ( 4,304 %) | 93,63 % |
Participaciones
| Nombre | Acciones | % | Valoración |
|---|---|---|---|
TELEPERFORMANCE SE 0.07% | 47 409 | 0.07% | 4 612 251 $ |
Información de la empresa
Empresas del grupo
| Nombre | Categoría y sector |
|---|---|
Merkafon de Mexico SA de CV
 Merkafon de Mexico SA de CV Miscellaneous Commercial ServicesCommercial Services Part of Teleperformance SE, Merkafon de Mexico SA de CV is a Mexican company that provides telemarketing services. The private company is based in Monterrey, Mexico. Merkafon de Mexico SA de was acquired by Teleperformance SE on May 21, 2002. |
Miscellaneous Commercial Services
|
Teleperformance CZ as
 Teleperformance CZ as Miscellaneous Commercial ServicesCommercial Services Teleperformance CZ as as provides telemarketing and consulting services. The company was founded by Hýbner Aleš and Jaroslav Spilar and is headquartered in Pardubice, Czech Republic. |
Miscellaneous Commercial Services
|
Teleperformance Group, Inc.
 Teleperformance Group, Inc. Miscellaneous Commercial ServicesCommercial Services Teleperformance Group, Inc. provides inbound, outbound and offshore contact center. The company offers different type of information in different parts of United States. The company is located in Miami Beach, FL. |
Miscellaneous Commercial Services
|
TPUSA, Inc.
| |
CRM Services India Pvt Ltd.
| |
Servicios Hispanic Teleservices SC
| |
TP Nearshore S de RL de CV
| |
Teleperformance Norge AS
 Teleperformance Norge AS Miscellaneous Commercial ServicesCommercial Services Teleperformance Norge AS engages in addressing and telemarketing activities, as well as trade in purchased goods. It also offers telephone surveillance services. The firm provides outsourcing customer relationship management and customer service. The company was founded on September 1, 1993 and is headquartered in Moss, Norway. |
Miscellaneous Commercial Services
|
Plurimarketing Telemarketing e Marketing Directo SA
 Plurimarketing Telemarketing e Marketing Directo SA Advertising/Marketing ServicesCommercial Services Part of Teleperformance SA, Plurimarketing Telemarketing e Marketing Directo SA is a Portuguese company that operates inbound, outbound, and offshore contact center. The private company is based in Lisbon, Portugal. The CEO of the company is João Cardoso. |
Advertising/Marketing Services
|
Sector
Ventas por actividad
Ventas por región
Revisiones del BPA
Ganancias trimestrales - Tasa de sorpresa
| Varia. 1 de ene. | Capi. | |
|---|---|---|
| -31,84 % | 5880,26 M | |
| +9,90 % | 67,61 mil M | |
| +10,39 % | 18,17 mil M | |
| +8,54 % | 13,38 mil M | |
| +17,62 % | 13,11 mil M | |
| +16,58 % | 10,01 mil M | |
| -9,36 % | 5707,54 M | |
| -4,04 % | 4942,33 M | |
| -4,99 % | 4910,52 M | |
| 0,00 % | 4370,36 M |
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