Alberto Fernandez

HTC is the leading provider of outsourced customer support for the Hispanic market. With operations strategically based in Monterrey, Mexico, HTC provides clients important quality and scalability advantages, including access to a large pool of bilingual, university-educated agents. HTC serves as a client's 'remote office' for bilingual contact center operations, offering customer care, technical support, customer acquisition and Internet customer support services. HTC is a U.S. corporation with headquarters in Houston, Texas. The Company was incorporated in April 1999 and is backed by JPMorgan Capital Partners and Citicorp Venture Capital.