Diana Walford

The Office of the Independent Adjudicator for Higher Education was founded in 2003 and is based in Reading, UK. The British company provides a free service to students, dealing with individual complaints about higher education providers. The private company offers guidance on handling complaints and academic appeals, as well as resources to help providers and student advisers minimize the impact of industrial action on students. The company's website includes a site map for providers and points of contact, reports and plans, a toolkit for new members, and a summary of their latest briefing notes covering important and recent topics.