Gaya Vukkadala

Broadsoft Contact Center LLC provides cloud-based software solutions for contact centers. Its software solutions include Analytics-driven Customer Engagements, a cloud solution that collects and connects complex customer interaction records from disparate contact center systems and provides powerful Software-as-a-Service capabilities for segmenting, profiling, visualizing and analyzing the data and; Global Contact Center Management and Routing, a software-as-a-service offering that creates a single, global queue in the cloud for centralized voice, chat, email, social media, routing, scripting, recording and web call back customer interactions. The firm offers solutions for companies in industries that include retail, communications and media services, consumer financial services, hospitality and travel and business process outsourcers. The company was founded by Prem Uppaluru, Mukesh Sundaram, and Lori Kendall in 2004 and is headquartered in Sunnyvale, CA.

Xerox Corp. engages in the integration of paper and digital products. The firm offers home, office, office laser, multifunction and all in one printer, digital sheet-fed printing presses and scanner. The company was founded in 1906 and is headquartered in Norwalk, CT.

Micro Focus (US), Inc. develops implements and supports proprietary, mixed source and open source software. Its solutions include visual cobol, terminal emulation, borland, corba and mainframe solutions. The firm helps to organizations securely deliver and manage computing services across physical, virtual and cloud computing environments. The company was founded in 1983 and is headquartered in Provo, UT.

Telera, Inc. develops software that enables voice web interaction. The company is based in Campbell, CA. The company was founded by Prem Uppaluru, Mukesh Sundaram. Telera was acquired by Alcatel SA on August 12, 2002 for $136 million.

Network Equipment Technologies, Inc. designs, develops, manufactures and markets wide area networking equipment. It also provides product installation, software maintenance programs, and parts repair, remote and on-site technical assistance services. The firm also provides secure real-time communications for unified communications, session initiation protocol trunking, enterprise mobility, and IP-based multi-service networking. The company was founded in 1983 and is headquartered in Westford, MA.

Genesys Cloud Services, Inc. provides customer service and contact center solutions. It also offers business consulting, professional services, Genesys support and care, Genesys Guru managed services and Genesys customer advocacy program. The firm?s solutions include contact center modernization, self service, enterprise workload management, proactive customer communications, cloud, continuous workforce optimization and different solutions by industry. The company was founded in 1990 and is headquartered in Daly City, CA.