Joseph S. Duryea

Startek, Inc. engages in the provision of global customer experience solutions. Its solutions help global companies to connect emotionally with their customers, solve issues, and improve net promoter scores and other customer-facing performance metrics. The company offers multiple services, including sales, order management and provisioning, customer care, technical support, receivables management, and retention programs. It also manages programs using a variety of multi-channel customer interactions, including voice, chat, email, social media and back-office support. It operates through the following geographical segments: Americas, Malaysia, India and Sri Lanka, Australia, South Africa, and Rest of World. The company was founded by A. Emmet Stephenson and Michael W. Morgan in 1987 and is headquartered in Denver, CO.

Convergys Corp. engages in the provision of integrated agent, analytics and technology solutions. It offers sales, customer care, customer retention, technical support, collections, analytics, and omnichannel technology. The company was founded in 1998 and is headquartered in Cincinnati, OH.

PeopleSupport, Inc. provides online customer care services. It offers customer management, transcription and captioning, and BPO services through its centers in the Philippines, Costa Rica, and the United States. The company was founded by David Nash and Lance Rosenzweig on July 2, 1998 and is headquartered in Los Angeles, CA.

TransWorks Information Services Ltd. provides outsourcing services. It provides a blend of CRM services inbound customer service, including technical support, email/web-chat support and outbound telemarketing. Its BPO services include transaction processing as well as finance and accounting related services. The company was founded in 1999 by Rizwan Koita and Jagdish Moorjani and is headquartered in Mumbai, India.

Part of Lauritzen Corp., First National Technology Solutions is a leading provider of flexible, customized hosted cloud solutions and managed services. The company is based in Omaha, NE and has a proven 25-year history supporting mainframe environments and a wide range of operating systems, including Unix AIX and iSeries. The company's FNTS Financial Services Cloud offers secure and modernized cloud solutions to highly regulated and compliance-driven financial institutions, reducing operational costs and increasing uptime and speed to market. With over 25 years of experience in the managed IT services industry, FNTS provides elevated layered security solutions to industries with strict regulations and compliance requirements.