Mike Hofer

Customer Service Profiles LLC provides customer experience management programs and market research solutions. It offers customer experience research services that include customer-based mystery shopping, professional mystery shopping, post-episodic phone surveys, web surveys, and new customer on boarding. The company also provides assessment research solutions, such as customer relationship assessments, closed and opened relationship assessments, commercial banking assessments, and internal service assessments. Customer Service Profiles was founded in 1987 and is headquartered in Omaha, NE.