Thomas J. Fisher

Genesys Cloud Services, Inc. provides customer service and contact center solutions. It also offers business consulting, professional services, Genesys support and care, Genesys Guru managed services and Genesys customer advocacy program. The firm?s solutions include contact center modernization, self service, enterprise workload management, proactive customer communications, cloud, continuous workforce optimization and different solutions by industry. The company was founded in 1990 and is headquartered in Daly City, CA.

Interactive Intelligence Group, Inc. provides software and cloud services for customer engagement, communications and collaboration. It engages in the interaction management software solutions and associated services. The company offers three types of products, which including on-premises software; a single-tenant cloud service; and a multi-tenant cloud service. Its services are used in the variety of vertical industries, including accounts receivable management, banking, government, healthcare, insurance, manufacturing, outsourcing, utilities and retail. Interactive Intelligence Group was founded by Donald E. Brown in October 1994 and is headquartered in Indianapolis, IN.