Thomas William Kendra

RightNow Technologies, Inc. provides customer relationship management software and services. The company offers RightNow CX, a customer experience suite for consumer-centric organizations to enable interactions across Web, social, and contact center touch points. Its RightNow CX suite includes RightNow Web Experience, which integrates into an existing Web infrastructure to provide an online customer experience providing customer access to Web self-service; RightNow Social Experience that enables organizations to listen and respond to conversations with their consumers on the social Web and to build branded communities to cultivate their own conversations; RightNow Contact Center Experience, which enables organizations to deliver consistent customer experiences across multi-channel interactions; RightNow Engage, which provides horizontal service, sales, and marketing business processes that support, span, and inter-connect the Web, social, and contact center experiences; RightNow CX Cloud Platform that provides a platform for scalability, performance, flexibility, and security; RightNow Mission Critical Operations, a cloud delivery platform; and RightNow CX Commitment, which describes the way to deliver a customer experience. The company also provides professional services, including project management and consulting services. It serves various industries, such as technology, public sector, retail/consumer packaged goods, entertainment, financial services, telecommunication, and travel and hospitality industries. The company was founded in September 1997 by Greg R. Gianforte and is headquartered in Bozeman, MT.

Pareto Networks, Inc. provided cloud-based networking solutions. The company was founded in November 2007 and was headquartered in Sunnyvale, CA.

Persistent Systems, Inc. provides software development, consultancy, and system integration services. Its products include accelerite, connected healthcare and digital banking. The firm serves banking, financial services and insurance, healthcare and life sciences and software and technology industries. The company was founded by Anand Suresh Deshpande in 2001 and is headquartered in Santa Clara, CA.

CA Technologies, Inc. engages in the provision of information technology management software and solutions. The company was founded by Russell M. Artzt and Charles B. Wang in 1974 and is headquartered in New York, NY.

Dell, Inc. engages in the manufacture of electronic devices. Its products include laptops, desktops, tablets, thin clients, printers, monitors, software, workstations and accessories. The company was founded by Michael Saul Dell on February 1, 1984 and is headquartered in Round Rock, TX.

Quest Software, Inc. engages in the design, development, and distribution of enterprise systems management software products. It offers consulting, educational, and support services including Microsoft Platform, data protection, unified endpoint management, performance monitoring, and database management services. The company was founded in 1987 and is headquartered in Aliso Viejo, CA.