Douglas G. Tackett

Startek, Inc. engages in the provision of global customer experience solutions. Its solutions help global companies to connect emotionally with their customers, solve issues, and improve net promoter scores and other customer-facing performance metrics. The company offers multiple services, including sales, order management and provisioning, customer care, technical support, receivables management, and retention programs. It also manages programs using a variety of multi-channel customer interactions, including voice, chat, email, social media and back-office support. It operates through the following geographical segments: Americas, Malaysia, India and Sri Lanka, Australia, South Africa, and Rest of World. The company was founded by A. Emmet Stephenson and Michael W. Morgan in 1987 and is headquartered in Denver, CO.

Support.com, Inc. provides customer and technical support solutions delivered by home-based employees. It provides cloud-based technology platforms to companies in multiple industry verticals, and offers outsourced support services for service providers, retailers, Internet of Things solution providers, and technology companies. The firm technology support services programs help consumers to create new revenue streams and deepen customer relationships. The company was founded by Cadir B. Lee and Mark Jonathan Pincus on December 3, 1997 and is headquartered in Wilmington, DE.