Mike Lewis

RightNow Technologies, Inc. provides customer relationship management software and services. The company offers RightNow CX, a customer experience suite for consumer-centric organizations to enable interactions across Web, social, and contact center touch points. Its RightNow CX suite includes RightNow Web Experience, which integrates into an existing Web infrastructure to provide an online customer experience providing customer access to Web self-service; RightNow Social Experience that enables organizations to listen and respond to conversations with their consumers on the social Web and to build branded communities to cultivate their own conversations; RightNow Contact Center Experience, which enables organizations to deliver consistent customer experiences across multi-channel interactions; RightNow Engage, which provides horizontal service, sales, and marketing business processes that support, span, and inter-connect the Web, social, and contact center experiences; RightNow CX Cloud Platform that provides a platform for scalability, performance, flexibility, and security; RightNow Mission Critical Operations, a cloud delivery platform; and RightNow CX Commitment, which describes the way to deliver a customer experience. The company also provides professional services, including project management and consulting services. It serves various industries, such as technology, public sector, retail/consumer packaged goods, entertainment, financial services, telecommunication, and travel and hospitality industries. The company was founded in September 1997 by Greg R. Gianforte and is headquartered in Bozeman, MT.

Salesnet, Inc. was a provider of online CRM software specializing in managing and reinforcing sales processes. It was committed to bettering sales teams in aspiring organizations by providing online sales solution that integrates organization's practices and methodologies to improve the efficiency, effectiveness and profitability of each individual sales professional. Organizations such as American Express Incentive Services, Sovereign Bank, JetBlue, GreenPages, and Tellabs used to use the company's software to improve the efficiency, effectiveness and profitability of global sales organizations. The company was founded by Richard Perkett in 1997 and is headquartered in Boston, MA.

Socialtext, Inc. provides enterprise social software solutions. The firm’s enterprise social software platform allows employees to share expertise and speed workflows. The company was founded by Edward M. Vielmetti, Adina Levin, Ross Mayfield and Peter Kaminski in December 2002 and is headquartered in Palo Alto, CA.

StreamServe, Inc. provides enterprise document presentment solutions. It offers document process automation and enterprise output management solutions for global businesses in producing and delivering customized documents in any format. The company was founded by Per Einarsson in 1997 and is headquartered in Burlington, MA.

Awareness, Inc. provides on-demand social marketing management software solutions. It offers clients a unique blend of measurement, analysis and implementation technology that provides insight into consumer interaction and behavior online and streamlines content creation, dissemination and measurement across social media channels. The firm also helps social media channels to make buying decisions, find local services, research products and interact with brands. Awareness was founded by David Carter and Robin Hopper in 1998 and is headquartered in Burlington, MA.

Business Marketing Association, Inc. provided marketing services. The company was headquartered in Naperville, IL.

PeopleFluent, Inc. provides Software-as-a-Service talent management solutions. It offers PeopleFluent Mirror Suite that integrates video and social technologies into various talent applications; PeopleFluent Colossus, a data integration cloud service that connects talent data and applications; Recruitment Software, a talent acquisition solution that allows clients to make informed hiring decisions; and Performance Management that allows clients to improve business results, develop employees, and retain key staff. The company was founded by Todd Hayes Loofbourrow in 1997 and is headquartered in Waltham, MA.

interlinkONE, Inc. provides software solutions. Its solutions include marketing software, marketing consulting, strategic marketing planning, mobile marketing software, and order fulfillment software services. The firm offers ilinkONEpro, a marketing platform that allows to track and monitor marketing collateral, both electronic and hard copy. The company was founded by John Foley, Jr. in 1996 and is headquartered in Wilmington, MA.